123 HP Envy 7864 Printer Installation

Initially cut the tape or meddle the box open. Fold back the flaps so the items can be removed easily. The accessories for your printer will be in the top of the box once you open it.  These accessories will be installed later.You have to remove the cartridges. A card will be attached to first cartridge. These card will be useful when you want to buy ink cartridge but does not know which cartridge to but. The card will have useful information about the cartridges.  Once you are done with this, take out the black cartridges. Install the printer software from hp.support.com or 123.hp.com/envy 7864.

At the end, power cable will available. Remove the power cable also. Pull out the piece of cardboard and set it aside for recycling. Now you can remove the printer from the box.

The printer will be inside the carrying bag with two handles that helps you to remove it from the box. Using the handles, gently pull the printer out of the box. Set the box aside for recycling once you have finishing sliding out the printer completely.

Remove the styrofoam from the printer sides. A couple of papers( Getting started, multi-language user guide and basic setup and trouble shooting information ) will be available. If you want to check for updated drivers, visit 123.hp.com/support instead of using the installation CD.


Remove the plastic tapes, stickers and other packaging materials that are on or inside the printer. Some tapes will be underneath the printer. Be carefull while you are removing the tapes. Lift the scanner lid up to pull the plastic. Close the lid after removing the plastic.

There will be a thin piece of film covering the printer control panel, peel off. Open the input tray and slide it out. Remove the piece of tape that’s on the tray. After removing the tap, push out the width adjustment. If you are not sure of doing above mentioned steps, view the below given images to get a clear view.

1. The image shows the appearance of the printer before and after sliding out input tray and removing the tape from the tray.


2. Push the width adjustment as shown below


Close the input tray until it clicks into its place. Remove the packing materials from inside the printer. Open the top cover and remove the piece of cardboard inside the printer.

Remove the orange piece of plastic along with the blue tap as shown below.

Once you have removed the orange piece of plastice and blue tap, you have finished unpacking your printer.

Plug in the powercord connections. Turn the printer and look out for the port to plug the powercord in the red encircled area. Get a clear view by viewing the below pictures.

To avoid power issues, HP suggests you to connect your printer directly to a wall outlet instead of using a power strip. After connecting the power cord, turn on the printer by clicking on the power button available in the front of your printer. It is usual for the printer to make noise when intialising for the first use.

In the touch screen menu, the language options will appear, choose your language by scrolling down and click OK. The printer will ask confirmation to select the language. Use the arrow button to choose Yes or No and click OK.

After the language, you have to setup the country/Region. Choose your country and click OK. Confirm the selection by pressing Ok again.

The printer will prompt you to insert the ink cartridges. Lift the top of the printer using the cutouts on the sides.  Once you open the top, the carriage will automatically move into the access area. Install the cartridges that came with your printer.

Remove the tape covering the electrical contacts and ink nozzles using the orange pull tab. Load the cartridges in a way that the locking lever color matches with the color in top of the cartridge.

Lift to open the purple color lever to insert the cartridges. Install the cartridges and close the lever until it locks into its place as shown below to install the color cartridges.

Use the same steps to install the black cartridges. The black lever next to the color level is the place to insert the black cartridges. Follow the same steps mentioned above and close the lever. Close the top of printer cover. The printer will display a message about the cartridge insertion. Click continue to move further.

Pull out the input tray and add a stack of paper and adjust the width guides inward. The printer will print the alignment page. Scan the alignment page and click OK to continue. Finish the setup. Install the printer software from hp.support.com or 123.hp.com/envy 7864.