HP DeskJet 6940 Troubleshooting
HP Deskjet 6940 Troubleshooting On Windows,
HP Deskjet 6940 Troubleshooting On Mac,
When you are installing the HP DeskJet 6940 printer software, you may go through some of the issues. The solutions to troubleshoot those issues are given in the below information. Check for the troubleshooting methods on your Windows computer. Download the link from 123.hp.com/dj6940.
After setting up the HP DeskJet 6940 printer hardware and software, you will have to print a test page to check how the printer prints a page for first time. If you are not able to print a test page, check whether the cable connections are protected. Check whether the HP DeskJet 6940 printer is turned on. If it is on the power button will be lit green.
To check whether the HP DeskJet 6940 printer is set as your default printing device, follow the instructions given below.
On Windows 7 Operating system, click Start menu and click Devices and Printers.
On Windows Vista operating system, click Start menu on the windows Taskbar. Click Control panel and click Printer.
On Windows XP, click Start on the Windows taskbar, click Control panel and click Printers and Faxes.
Check whether your HP DeskJet 6940 printer has a check mark in the circle next to it. If your printer is not chosen as the default printer, right-click on the printer icon and select “Set as Default Printer” from the menu.
If the problem still persists, take off the installation CD from the CD/DVD drive of your computer. Disconnect the USB cable from the computer. Now restart your computer. Insert in the computer’s CD/DVD drive. Follow the instructions on the screen to install the printer software. You should not connect the USB cable until you are prompted to do so.
Restart the computer again after you finish the printer software installation successfully.
To print a test page using your Mac computer on a HP DeskJet 6940 printer, follow the set of instructions given below which will help you to print test page without any issues.
Check whether the cable connections are protected. Make sure the HP DeskJet 6940 printer is turned on. If the printer is not turned on, click the power button and make sure the power button is lit green.
You have to reinstall the HP DeskJet 6940 printer software if the problem did not resolve. When you reinstall the software, only the components that are related to the HP software are removed and not all the components that are shared by other products or programs.
Uninstall the software by disconnecting the HP DeskJet 6940 printer from your computer. Open the Hewlett-Packard folder applications. Double-click HP Uninstaller. Follow the instructions that are shown on the screens.
After uninstalling the software, reinstall the HP DeskJet 6940 software. Insert the HP software CD into your computer’s CD/DVD drive. Open the CD on the desktop and double-click HP Installer. Follow the instructions that are displayed on screen.